jeta3 Privacy Policy

Introduction

jeta3 ("we", "us", "our") operates the online casino and sports betting platform accessible at jeta3.bet. This Privacy Policy explains how jeta3 collects, uses, shares, retains, and protects personal data relating to individuals who visit or register on the platform ("you", "your"). This policy applies to all users of jeta3, including visitors who browse the site without registering and registered players who actively use jeta3's gaming and betting services.

By accessing jeta3.bet, creating an account, making a deposit, or using any feature of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use jeta3.

What Personal Data We Collect

jeta3 collects personal data in the following categories, depending on how you interact with the platform:

• Identity data: your full legal name, date of birth, nationality, and a copy of a government-issued identity document (National ID card or passport) submitted during KYC verification.
• Contact data: your mobile phone number (linked to your bKash, Nagad, or Rocket mobile wallet), and your email address where provided.
• Account data: your chosen username, account registration date, account status, and any responsible gaming preferences or limits you have set.
• Transaction data: a record of all deposits, withdrawals, bonus claims, bets placed, games played, amounts wagered, amounts won or lost, and the payment methods used for each transaction.
• Technical data: your IP address, device type, operating system, browser type and version, mobile network operator, session timestamps, and general geolocation derived from your IP address.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes. jeta3 does not collect precise GPS location data from your mobile device.

How We Use Your Personal Data

jeta3 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected:

• Account management: to create, maintain, verify, and administer your jeta3 player account, including processing your registration, verifying your age and identity, and managing your account settings and preferences.
• Service delivery: to provide the gaming, betting, and platform services you have requested, process your deposits and withdrawals, credit bonuses to your account, and resolve gaming disputes.
• Legal and compliance obligations: to comply with anti-money-laundering (AML) requirements, verify player identity and age (KYC), detect and prevent fraud, report suspicious activity to relevant authorities, and comply with any applicable legal obligations.
• Platform improvement: to analyse aggregated and anonymised usage patterns to improve platform performance, game selection, user experience, and the reliability of our mobile interface for Bangladesh players.
• Responsible gaming: to monitor your gaming activity and identify patterns that may indicate problem gambling, enforce deposit limits and session time-outs you have set, and manage self-exclusion requests.
• Communications: to send you service-related communications such as deposit confirmations, withdrawal notifications, KYC status updates, and important policy change notices. We may also send you promotional communications about bonuses and offers where you have not opted out of receiving such messages.

Legal Basis for Processing

jeta3 processes your personal data on the following legal bases:

• Contractual necessity: processing your data is necessary to perform the contract between you and jeta3 — specifically, to provide the gaming and betting services you have registered for, process transactions, and manage your account.
• Legal obligation: processing is necessary for jeta3 to comply with applicable legal requirements, including AML obligations, age verification requirements, and fraud prevention duties.
• Legitimate interests: certain processing activities — such as fraud detection, platform security monitoring, and aggregated analytics — are conducted on the basis of jeta3's legitimate interest in operating a safe, fair, and reliable platform.
• Consent: where jeta3 sends you optional promotional communications (such as bonus offers or seasonal promotions), we do so on the basis of your consent. You may withdraw your consent at any time by contacting support or adjusting your communication preferences in your account settings.

How We Share Your Data

jeta3 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below:

• Game providers: to facilitate your access to third-party casino games, jeta3 shares a pseudonymous session token with licensed game providers (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi). These providers receive only the session data necessary to deliver the game; they do not receive your name, mobile number, or payment details.
• Payment processors: your mobile number is shared with your selected mobile financial service (bKash, Nagad, Rocket, or Upay) solely to initiate and confirm deposit and withdrawal transactions. jeta3 does not store your mobile wallet PIN or banking credentials.
• Legal and regulatory authorities: jeta3 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. jeta3 will notify you of such disclosures where legally permitted to do so.
• Service providers acting as data processors: jeta3 engages reputable third-party service providers to perform operational functions on our behalf, such as cloud hosting, customer support software, and fraud detection services. These providers process your data only on jeta3's documented instructions and are contractually bound to maintain appropriate security measures.

Payment Data and Financial Privacy

jeta3 does not store your full mobile wallet credentials, bKash PIN, Nagad PIN, Rocket PIN, card number, card security code, or online banking password on jeta3 servers. Payment transactions are processed directly by the respective mobile financial service providers and card networks through their own secure and encrypted infrastructure. jeta3 receives only a transaction reference number and a confirmation status (success or failure) from the payment provider.

Transaction history (amounts, dates, payment method type, and transaction status) is retained as part of your account record for compliance with anti-money-laundering record-keeping requirements. This transaction history does not include your payment credentials. You may view your full transaction history in your account dashboard at any time.

Cookies and Tracking Technologies

jeta3 uses cookies and similar tracking technologies to operate the platform, remember your session, and analyse how players use the site. The following types of cookies are used:

• Essential cookies: strictly necessary for the platform to function. These include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that store your language and currency preferences. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how visitors navigate jeta3, which pages are visited most frequently, how long sessions last, and which games are most popular. This data helps us improve the platform experience. Analytics data is not linked to your identity.
• Functionality cookies: store your preferences such as your selected language version of jeta3, notification settings, and any responsible gaming preferences you have configured on the platform.
• Security cookies: support jeta3's fraud detection and account security systems. These cookies help identify unusual login patterns, detect automated bot activity, and flag potentially compromised sessions for review.

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will affect your ability to log in and use the platform. jeta3 does not use third-party advertising or retargeting cookies.

Data Retention

jeta3 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply: active account data is retained for the duration of your account plus 5 years after account closure; transaction records are retained for a minimum of 5 years from the date of the transaction to satisfy AML record-keeping requirements; KYC identity documents are retained for a minimum of 5 years after the end of the business relationship; and communications records are retained for up to 3 years.

After the applicable retention period expires, personal data is securely deleted or anonymised. Anonymised data (data from which all identifying information has been removed) may be retained indefinitely for statistical and platform improvement purposes. If you request account closure, your real-money balance will be returned to you and your account deactivated; however, transaction and compliance records will be retained for the legally required period even after closure.

Data Security

jeta3 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL/TLS encryption on all pages and data-in-transit; encrypted storage of passwords using industry-standard hashing algorithms; access controls that restrict employee access to personal data on a need-to-know basis; regular security assessments of platform infrastructure; and intrusion detection systems that monitor for unusual access patterns.

While jeta3 takes all reasonable steps to protect your data, no system can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jeta3 will notify affected users without undue delay and will take immediate steps to contain and mitigate the breach. You can help protect your account by using a strong, unique password and not sharing your login credentials with anyone.

Your Rights Over Your Personal Data

As a user of jeta3, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: you may request a copy of all personal data jeta3 holds about you, free of charge, within 30 days of your request.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure: you may request that jeta3 delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where there is no overriding legal basis for continued retention.
• Right to restriction: you may request that jeta3 restrict the processing of your personal data in certain circumstances, for example while a correction request is being reviewed.
• Right to data portability: where processing is carried out by automated means on the basis of your consent or a contract, you may request that jeta3 provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: you may object to jeta3 processing your personal data where processing is based on legitimate interests. You also have an absolute right to object to your data being used for direct marketing purposes at any time.

jeta3 will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason. There is no charge for exercising your data rights, unless a request is manifestly unfounded or excessive.

Children and Minors

jeta3 is strictly an adult platform. The minimum age to register and use jeta3 is 21 years. jeta3 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will delete that data immediately and close the associated account.

Third-Party Links

The jeta3 platform may contain references to third-party game providers and payment services. jeta3 is not responsible for the privacy practices of those third-party services. Each game provider and payment service operates under its own privacy policy. We recommend you review the relevant privacy policy of any third-party service you interact with through jeta3, particularly when making payments via bKash, Nagad, Rocket, or Upay, as those transactions are governed by those providers' own terms and privacy policies.

Changes to This Privacy Policy

jeta3 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users via the mobile number or email address associated with their account, and we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Your continued use of jeta3 after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not accept the updated policy, you should stop using the platform and may request account closure by contacting our support team. The version of this Privacy Policy in effect at the time of any data collection governs the processing of that data.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or jeta3's handling of your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 48 hours during Bangladesh Standard Time (UTC+6) business hours.